Global Support Contacts

Corporate, Merlin, Hotel Systems and Applications

In addition to Corporate, Hotel and MERLIN support services, callers from South/Central America and Mexico are able to reach the WARM Team from the country numbers reflected below. Select the WARM Team option, or select the All Other option for Global Support.

All Global Support Teams can be reached via the contact numbers below.

Americas (AMER)

Country
Toll-Free / DID
Number
 
Anguilla
Toll Free
Call +1-877-847-8422 for all support
Antigua and Barbuda
Toll Free
Call +1-877-847-8422 for all Support
Argentina
Toll Free
Call 0-800-266-0578 for all Support
Aruba
Toll
Call 001-770-604-2911 for all Support
Bahamas
Toll Free
Call +1-877-834-0803 for all Support
Barbados
Toll Free
Call +1-877-834-0906 for all Support
Belize
Toll Free
Dial 555 then +877-886-6970 for all Support (requires use of land line)
Bermuda
Toll Free
Call +1-877-834-0911 for all Support
Bolivia
Toll Free
Call +800-110-248 for all support (requires use of land line)
Brazil
Toll Free
Call 0-800-047-4739 for all support
British Virgin Islands
Toll Free
Call +1-877-834-0916 for all support
Canada
-
All Global Support ServicesToll-Free+1-800-810-4499
Cayman Islands
Toll Free
Call +1-877-847-8422 for all support
Chile
Toll Free
Call +1230-020-0937 for all support (requires use of land line)
Colombia
Toll Free
Call +1-800-5-1-82500 for all support
Costa Rica
Toll
Call 001-855-418-0615 for all Support
Dominica
Toll Free
Call +1-877-834-0903 for all Support
Dominican Republic
Toll Free
Call +1-877-847-8422 for all support
Ecuador
Toll Free
Dial +1-999-119 then 877-886-6970 for all support (requires use of a land line)
El Salvador
Toll Free
Call 800-6925 for all support
Grenada
Toll Free
Call +1-877-834-0907 for all support
Guatemala
Toll
Call 001-855-418-0622 for all Support
Honduras
Toll Free
Dial 800-0123 then 877-886-6970 for all Support (requires use of land line)
Jamica
Toll Free
Call +1-800-834-0912 for all support
Mexico
Toll Free
Call 01-800-083-4925 for all support
Nicaragua
Toll Free
Call 001-800-220-2178 for all support (requires use of land line)
Panama
Toll Free
Call 001-800-507-2774 for all support
Paraguay
Toll Free
Call 009-800-441-0087 for all support (requires use of land line)
Peru
Toll Free
Call 0-800-77-511 for all support (requires use of land line)
Saint Kitts and Nevis
Toll Free
Call +1-877-834-0905 for all support
Saint Lucia
Toll Free
Call +1-877-834-0908 for all support
Saint Vincent and the Grenadines
Toll Free
Call +1-877-834-0913 for all support
Suriname
Toll Free
Dial 156 then 877-886-6970 for all Support (requires use of land line)
Trinidad and Tobago
Toll Free
Call +1-877-421-3316 for all support
Turks and Caicos Islands
Toll Free
Call +1-877-421-3351 for all support
United States
-
All Global Support ServicesToll-Free+1-800-810-4499
Uruguay
Toll Free
Call 000-411-002-6498 for all support
Venezuela
Toll Free
Call 0-800-110-1717 for all support

Asia Middle East & Africa (AMEA)

Country
Toll-Free / DID
Number
 
American Samoa
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Australia
Various
For Merlin and Corporate Desktop Support +61299358436;
For HolidexPerform and Microsoft O365 Support +1-678-746-0480
Bangladesh
Various
For Merlin and Corporate Desktop Support +911244821005/1002;
For HolidexPerform and Microsoft O365 Support +1-678-746-0494
Bhutan
Various
Same as India
Brunei Darussalam
Various
Same as Singapore
Cambodia
Various
Same as Singapore
Christmas Island
Various
For Merlin and Corporate Desktop Support +61299358436;
For HolidexPerform and Microsoft O365 Support +1-678-746-0494
Coco (Keeling) Islands
Various
For Merlin and Corporate Desktop Support +61299358436;
For HolidexPerform and Microsoft O365 Support +1-678-746-0494
Cook Ilsands
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Fiji Islands
Various
For Merlin and Corporate Desktop Support +61299358436;
For HolidexPerform and Microsoft O365 Support +1-678-746-0494
French Polynesia
Various
For Merlin and Corporate Desktop Support +61299358436;
For HolidexPerform and Microsoft O365 Support +1-678-746-0494
Guam
Various
For Merlin and Corporate Desktop Support +61299358436;
For HolidexPerform and Microsoft O365 Support +1-678-746-0494
India
Various
For Merlin and Corporate Desktop Support +911244821005/1002;
For HolidexPerform and Microsoft O365 Support +1-678-746-0482
Indonesia
Various
For Merlin and Corporate Desktop Support +6563956100;
For HolidexPerform and Microsoft O365 Support +1-678-746-0483
Japan
Various
For Merlin and Corporate Desktop Support +81 3 5501 7503
For HolidexPerform and Microsoft O365 Support +1-678-746-0484
Kiribati
Various
For Merlin and Corporate Desktop Support +61299358436;
For HolidexPerform and Microsoft O365 Support +1-678-746-0494
Korea, Republic of
Various
For Merlin and Corporate Desktop Support +65 63456100;
For HolidexPerform and Microsoft O365 Support +1-678-746-0485
Laos
Various
Same as India
Malaysia
Various
For Merlin and Corporate Desktop Support +6563956100;
For HolidexPerform and Microsoft O365 Support +1-678-746-0486
Maldives
Various
For Merlin and Corporate Desktop Support +6563956100;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Micronesia, Fed. States of
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Myanmar
Various
Same as Singapore
Nauru
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Nepal
Various
For Merlin and Corporate Desktop Support +911244821005/1002;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
New Caledonia
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
New Zealand
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0487
Niue
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Norfolk Island
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Northern Mariana Island
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Pacific Islands Trust Tr
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Pakistan
Various
For Merlin and Corporate Desktop Support +911244821005/1002;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Palau
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Papua New Guinea
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Philippines
Various
For Merlin and Corporate Desktop Support +6563956100;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0488
Samoa
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Singapore
Various
For Merlin and Corporate Desktop Support +6563956100;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0489
Solomon Islands
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Sri Lanka
Various
For Merlin and Corporate Desktop Support +911244821005/1002;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Thailand
Various
For Merlin and Corporate Desktop Support +6563956100;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0491
Tonga
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Tuvalu
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Vanuatu
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494
Viet Nam
Various
Same as Singapore
Wallis and Futuna Islands
Various
For Merlin and Corporate Desktop Support +61299358436;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494

Europe (EURO)

Country
Toll-Free / DID
Number
 
Belgium
Toll
00800 8447 8447
Czech Republic
Toll
00800 8447 8447
France
Toll
00800 8447 8447
Germany
Toll
00800 8447 8447
Greece
Toll
00800 8447 8447
Ireland
Toll
00800 8447 8447
Italy
Toll
00800 8447 8447
Luxembourg
Toll
00800 8447 8447
Poland
Toll
00800 8447 8447
Portugal
Toll
00800 8447 8447
Russia
Toll
00800 8447 8447
Spain
Toll
00800 8447 8447
Switzerland
Toll
00800 8447 8447
United Kingdom
Toll
00800 8447 8447
All other
DID
+44 (0) 208 001 1234

Greater China (GC)

Country
Toll-Free / DID
Number
 
China Mainland
Various
For Merlin and Corporate Desktop Support +86 21 20334866;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0481
China, Hongkong SAR
Various
For Merlin and Corporate Desktop Support + 86 21 20334866;
For Holidex, Perform and Microsoft O365 Support 1-678-746-0481
China, Taiwan Province of
Various
For Merlin and Corporate Desktop Support +86 21 20334866;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0481
Macau
Various
For Merlin and Corporate Desktop Support +86 21 20334866;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0481
Mongolia
Various
For Merlin and Corporate Desktop Support +86 21 20334866;
For Holidex, Perform and Microsoft O365 Support +1-678-746-0494