T

Definition

Reduced rates or enhanced value offerings, valid for a certain period of time in order to stimulate an increase in demand.

An additional charge (amount or percentage) levied by an official entity/government that is applied to the purchase price of a product.

A collection of settings, defined by administrative users, to guide other users in the creation of specific items. For example, an administrator might create an inventory template for all Holiday Inn® hotels to help those hotels create their inventory.

Not certain or fixed; provisional.

General and special arrangements, provisions, requirements, rules, specifications, and standards that form an integral part of an agreement or contract.

Acronym: T&C

The collection of rules and policies that GRS administrators make available to hotels.

A replica environment within the Guest Reservation System (GRS) used for Quality Assurance and User Acceptance testing.

IHG's current global system for distributing rates and availability to booking channels, capturing reservations from those channels, and acting as the single repository for reservations at all IHG hotels. The system will be replaced in 2017 by the Guest Reservations System (GRS). - See Guest Reservation System.

Synonym(s): Guest Reservation System (GRS)

An Online Travel Agency (OTA), travel agency or wholesaler that offers hotel rooms to other travel agencies or the end consumer.

Acronym: TPI

A long stay pricing model where a product rates are determined based on length of stay.

The number of sleeping rooms within a hotel, regardless of room status.

Synonym(s): Rooms Inventory

A training environment is used to provide structured practice sessions on the system as part of the system training to reinforce skills taught and address exception areas.

Synonym(s): Replica Environment

Individual business or leisure travellers individual not associated with a group.

The percentage of business a hotel captures in the transient market segment.

A booking segment used to identify individual travellers.

The indication of average daily rate achieved against a transient benchmark.

See Commission

Acronym: TAC

An event that initiates a process or a change in process.

A hotel declines the opportunity to make a booking proposal on an enquiry.

A customer decides not to pursue with a groups of meetings proposal.