N

Definition

A nightly room rate, including terms and conditions, agreed upon by a corporate account and a hotel and typically available to the account for a year. This includes both Key Negotiated Rates (KNRs) and Locally Negotiated Rates (LNRs).

Synonym(s): Locally Negotiated Rate, Key Negotiated Rate

Rates with commission deducted at source i.e. net of commission, that are marked up before being presented to the general public.

A discounted rate that the Online Travel Agent (OTA) or Wholesaler gets from the hotel, which is marked up by the OTA or Wholesaler before being offered to the general public or redistributed to other wholesalers or websites. These rates are a way for an OTA to get their commission in advance.

The rate is marked up by retail sellers, of the tour, to cover distribution, promotion, etc.

Acronym: NWR

A guest who fails to arrive for a reservation of any product or service without cancelling.

Acronym: NS

Rates for which a hotel does not pay a commission.

Products which are held, however not removed from general/remaining inventory when reserved.

A tentative reservation status, often used by a hotel when a group contract has been written and entered into the Sales and Catering system, but the rooms are not held from the inventory. Can apply for group or individual reservations. [Note: this may be equivalent to the status “INQUIRY” used in the hotel PMS today].

The ability to prevent an attribute from being sent to any channel. The attribute may still be searched by the hotel in the GRS Admin Tool but cannot be priced.

This is a term that applies to the availability of rate offer, enforced by rules (conditions of product and sale). Non Last Room Availability (NLRA) can be seen as a contractual term that provides a preferred IHG customer a contractual discount whilst reserving the hotels discretionary ability to restrict access during periods of high and/or excess demand in the hotel’s local market.

Acronym: NLRA

Any product/service that is not part of the guest room product (sleeping or meeting). A non room inventory product may be defined by attributes.

Acronym: NRI

Provide additional information to describe a product, but do not impact a hotel’s inventory structure. These may also be informational features of a room that support a hotel’s operations around check in and meeting guest needs or preferences.